1. Introduction
Ironmark Capital Advisory, doing business as Ironmark CRE ("Ironmark," "we," "our," or "us"), is a commercial real estate advisory and brokerage firm. This Privacy Policy explains how we collect, use, disclose, and safeguard information about individuals who contact us, use our website at ironmarkcre.com (the "Site"), or communicate with us by phone, email, or text message. By using the Site or providing your information, you agree to this Policy.
2. Information We Collect
- Information you provide directly: name, email address, mobile and other phone numbers, mailing address, company or organization, job title, and the contents of your inquiries or communications.
- Information collected automatically: when you visit the Site, we may collect device and usage data such as IP address, browser type, pages viewed, referring URLs, and similar analytics data through cookies and comparable technologies.
- Information from third parties: we may receive information from referral sources, business partners, or publicly available sources in the ordinary course of providing real estate services.
3. How We Use Information
We use information to: respond to inquiries and provide customer care; coordinate calls, callbacks, meetings, and appointments; deliver, evaluate, and improve our services; send administrative messages and — where you have opted in — text messages; secure our systems and prevent fraud; and comply with legal and regulatory obligations.
4. SMS / Text Messaging Program
- Consent: If you provide your mobile number and opt in (including verbally during a phone call), you consent to receive SMS text messages from Ironmark CRE relating to your inquiry, such as customer-care replies and callback or appointment confirmations. Consent is not a condition of any purchase or service.
- Message frequency: Message frequency varies and depends on your interactions with us; you will generally receive messages only in response to your requests, and at most a few messages per month.
- Cost: Message and data rates may apply.
- Help & opt-out: Reply HELP for help, or STOP to unsubscribe at any time. After you reply STOP, you will receive a single confirmation and no further messages unless you opt in again.
- Mobile information sharing: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
5. Cookies and Tracking Technologies
The Site may use cookies and similar technologies to operate the Site, remember your preferences, and analyze traffic. You can manage cookies through your browser settings; disabling them may affect Site functionality.
6. How We Share Information
We do not sell your personal information. We may share it with: (a) service providers and subcontractors performing services on our behalf (e.g., hosting, communications, analytics, customer support) under confidentiality obligations; (b) professional advisors such as lawyers, accountants, and insurers; (c) parties to a business transaction such as a merger, financing, or asset sale; and (d) government authorities or other parties where required by law or to protect rights, safety, or property. As stated in Section 4, mobile opt-in data is never shared with third parties for their own marketing.
7. Third-Party Links
The Site or our messages may link to third-party websites. We are not responsible for the privacy practices or content of those third parties, and we encourage you to review their policies.
8. Data Retention
We retain personal information only as long as necessary for the purposes described in this Policy, to comply with legal obligations, resolve disputes, and enforce our agreements.
9. Data Security
We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
10. Your Rights and Choices
Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict use of your personal information, and to opt out of certain processing. You may opt out of text messages at any time by replying STOP. To exercise other rights, contact us using the details below.
11. Children's Privacy
The Site and our services are intended for adults and are not directed to children under 16. We do not knowingly collect personal information from children.
12. Changes to This Policy
We may update this Policy from time to time. The "Last updated" date reflects the most recent revision, and material changes will be posted on this page.
13. Contact Us
Ironmark Capital Advisory (Ironmark CRE) · legal@ironmarkcre.com · (561) 621-5450